Audience
My Role
Tools Used
Global managers at EnerSys who work across international markets, where they may encounter potential bribery and kickback risks in their business activities.
Instructional design and development of the course, including learning structure, scenario-based activities, assessments, and the final eLearning experience.
Articulate Storyline was used to develop the interactive eLearning experience. Vyond was used to create animated visuals and scenario content, while Canva supported the design of visual elements and course graphics.
Project Overview
The Problem
Global managers at EnerSys need to understand anti-bribery and kickback requirements and recognize how these risks can arise in everyday business activities. Because managers may work with government officials, suppliers, consultants, and other third parties across different countries and business contexts, potential compliance risks may not always be easy to identify. A questionable payment may be described as a consulting fee. An expensive trip may be presented as relationship building. A payment to a government official may be framed as a customary way to speed up a permit. A vague contract or incomplete expense report may not immediately appear to be a compliance concern.
The instructional challenge was to help managers move beyond simply understanding what bribery and kickbacks are to recognizing potential risks and applying anti-bribery principles in their day-to-day decisions. Managers needed to understand that local customs or business pressures do not override the company’s ethical standards or applicable anti-bribery laws. They also needed to recognize common red flags, consider the potential legal and ethical consequences, and determine the appropriate response when faced with questionable business situations.
The Solution
The training needed to go beyond policy-based information by giving managers opportunities to recognize red flags, evaluate potential consequences, and practice making appropriate decisions in realistic business situations. To address this need, an interactive, scenario-based eLearning experience was designed to help learners move from simply understanding anti-bribery policies to applying them in real-world situations.
Build Awareness. Introduced key concepts, global anti-bribery laws, and six common risk areas, including third parties, gifts and hospitality, government interactions, procurement, financial irregularities, and local practices.
Practice Decision-Making. Used the branching scenario “The Deal That Looked Too Good” to place learners in a realistic business situation and practice identifying compliance risks and choosing appropriate responses. Provided targeted feedback at each decision point to explain the legal, ethical, and business implications of learner choices.
Apply Practical Tools. Introduced STOP–THINK–ACT and the Front Page Test to help managers evaluate potential risks and make responsible decisions.
Assess & Reinforce. Included knowledge checks, a final assessment, reporting guidance, and an attestation to reinforce learning and accountability.
Development Process
The project followed a structured process from initial planning to final development and reflection. Each step built on the previous one, ensuring alignment between the training objectives, content, visual design, interactive learning activities, and intended outcomes.
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1. Action Mapping
The instructional design process began with identifying the training need and mapping the critical behaviors global managers needed to recognize and respond appropriately to potential bribery and kickback risks. The action map connected these desired behaviors to essential knowledge and practical activities, establishing a clear foundation for the course design.
This framework guided the next step: researching relevant content, developing the instructional script, and collaborating with company lawyers to review and validate the legal and compliance information before course development.
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Action Map: Connecting the business goal to critical behaviors and practice.
2. Text-based Storyboard
The text-based storyboard organized the course content, narration, and learner interactions before development. It structured the learning experience from knowledge building to scenario-based decision making and provided a foundation for visual design and interactive development in Articulate Storyline. Content was researched and reviewed with company lawyers to validate legal and compliance accuracy.
Text-based storyboard showing the instructional flow and interaction design for introducing six bribery and kickback risk categories.
Text-based storyboard showing the interaction design for a scenario-based decision-making activity.
3. Visual Design & Mockups
The visual design translated the storyboard into a consistent visual direction for the eLearning experience. Custom graphics were created in Canva to support specific instructional concepts, while a reusable Articulate Storyline slide template established a consistent structure for the course.
The visual system incorporated EnerSys brand colors, using red and gray as the primary colors. Red also served a functional instructional purpose by reinforcing the seriousness and potential risk associated with bribery and kickback situations. The consistent use of color, typography, visual hierarchy, and navigation helped create a cohesive experience while keeping complex compliance information approachable and easy to scan.
EnerSys Storyline template for visual design
Canva visual graphics matched to the Storyline template
Vyond animations developed for the visual design and scenario mockup
Vyond animations developed for the visual design and scenario mockup
4. Interactive Prototype
The interactive prototype translated the storyboard and visual design into functional learning interactions in Articulate Storyline. Two representative sections were prototyped to test different types of learning experiences.
The first prototype focused on Bribery & Kickback Red Flags in Everyday Business, presenting six common risk categories through a structured, sequential interaction. The second prototype focused on a scenario-based case, where learners evaluated a situation involving a vague payment and practiced making an appropriate business decision.
The prototypes were reviewed with the manager to evaluate the content, interaction flow, visual design, and overall learner experience. Feedback and approval from this review provided the foundation for full course development.
Interactive prototype featuring six common bribery and kickback risk categories.
Interactive prototype featuring a situation involving a vague payment.
Interactive prototype featuring a scenario involving a decision-making activity for a vague payment.
5. Full Development
Following manager review and approval of the interactive prototypes, the approved design was expanded into the complete eLearning course in Articulate Storyline. The final course integrated foundational instruction, interactive content, scenario-based practice, decision-making activities, knowledge checks, feedback, and course completion activities into a cohesive learning experience.
Articulate Storyline was used to build the interactive learning experience and manage navigation, layers, states, triggers, scenarios, and assessments. Vyond was used to create animated visuals and scenario content, while Canva supported the development of custom visual assets and course graphics.
The completed course provided global managers with opportunities to recognize potential bribery and kickback risks, evaluate realistic business situations, and practice making appropriate decisions in situations that could involve compliance concerns.
Full development of Global Anti-Bribery Laws with interactive elements, navigation, layers, and triggers.
Full development of the Introduction to the “The Deal That Looked Too Good” Scenario Exercise
Full development of a scenario-based screen with visual storytelling, animation, and narration.
Takeaways
This project strengthened the application of instructional design principles to compliance training, particularly the use of scenario-based learning to move learners from knowledge acquisition to practical decision-making.
Key takeaways included:
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Design for application: Compliance training is more effective when learners have opportunities to recognize risks and practice making decisions in realistic business situations.
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Use interactions purposefully: Breaking complex information into focused interactions can make detailed compliance content easier to process and navigate.
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Collaborate with subject matter experts: Legal and compliance content requires careful review to ensure accuracy and alignment with organizational requirements.
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Prototype before full development: Developing representative interactions and reviewing them with stakeholders provided an opportunity to refine the design before expanding it into the full course.
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Balance visual design with instructional purpose: Visuals, color, layout, and interaction design were selected to support comprehension, engagement, and the seriousness of the compliance topic.